FREQUENTLY ASKED QUESTIONS

Last updated: 22/10/2025

1. Do you deliver across the UK?
Yes, we send orders to every part of the United Kingdom.

2. How do I track my order?
When your order leaves our studio, you’ll automatically receive a confirmation email with a tracking link. Didn’t get it? Please check your spam folder or reach out to us at info@fynnestudios.com

3. Which payment options are available?
We accept a wide range of secure payment methods, including: American Express (AmEx), Apple Pay, Diners Club International, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, Visa

4. Can I return something if it’s not right?
Of course. You have 30 days from the day your order arrives to request a return. Items need to be unused, in original condition, and sent back in their original packaging. Just email us at info@fynnestudios.com to get started.

5. Can I cancel or change my order after I’ve placed it?
If your order hasn’t been dispatched yet, we’ll do our best to help with changes or cancellations. Please get in touch as soon as possible and include your order number.

6. Is my information safe on your site?
Yes — our website uses SSL encryption, and all payments are handled by trusted, PCI-compliant providers. Your personal details and payment information are kept secure.

Contact Information

Website name: fynnestudios.com
Company name: Fynne Studios LTD
Company number: 16677130
VAT-number: GB501889973
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Phone: +44 7440 119949
E-Mail: info@fynnestudios.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT, London Time)
Saturday – Sunday: Closed

Response Time:
We aim to respond to all inquiries within 1 business day.